Customer Support Supervisor
Company: VirtualVocations
Location: Tallahassee
Posted on: November 1, 2024
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Job Description:
A company is looking for a Customer Support Supervisor,
Payroll.
Key Responsibilities
Lead a team of specialists providing product support to
customers
Design and develop onboarding programs for team members
Own team performance and drive improvements using data-driven
experimentation
Required Qualifications
2+ years of experience managing a support team in a fast-paced
environment
Deep understanding of systems and operations with B2B products
Experience managing a distributed team
Proven track record of maintaining SLAs
Extensive experience with Salesforce Service Cloud
Keywords: VirtualVocations, Valdosta , Customer Support Supervisor, Other , Tallahassee, Georgia
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